Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
{"xsrfToken":"9416dcd2d20235cec8bcc62a1e97a822a7f4f1cd_lout","branding":{"id":"2","key":"dw","name":"Paltalk Customer Service","portalBaseUrl":"/servicedesk/customer/portal/2","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/2/1","theme":{"headerBGColor":"#1895d2","headerLinkColor":"#ffffff","headerLinkHoverColor":"#114e6b","headerLinkHoverBGColor":"#114e6b","headerBadgeColor":"#114e6b"}},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Welcome to the Meteor Mobile Help Center","sharedPortalName":"Meteor Mobile - All apps","translations":{"en-US":{"helpCenterTitle":"Welcome to the Meteor Mobile Help Center","sharedPortalName":"Meteor Mobile - All apps","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file//image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyMzBmOWMwYi1mNDFkLTQyMTAtYmU4Zi0zNGU0ZjI1ZGY3MWYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOiI6WyJyZWFkIl19LCJleHAiOjE3NjkwMTA0ODgsIm5iZiI6MTc2OTAwOTg4OH0.pdjm2ktzUbw60xJ_224LBRXOqjB0LG7lUFGF2q-inR0&client=230f9c0b-f41d-4210-be8f-34e4f25df71f&height=300&mode=fit","bannerMediaApiFileId":"","useDefaultBanner":true,"isBannerAvailable":true,"topBarColor":"#0074e0","topBarTextColor":"#ffffff","hasTopBarBeenSplit":true},"portal":{"id":"2","key":"dw","projectId":10499,"serviceDeskId":2,"name":"Paltalk Customer Service","description":"<p>Welcome! You can raise a request for help using the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/2","reqTypes":[{"id":"34","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":10545,"iconUrl":"https://meteormobile.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10545","groups":[69],"key":""},{"id":"36","name":"Submit a complaint","descriptionHtml":"<p>We know this form is long (sorry), but complaints can be complicated. For faster service we need as much information as possible to avoid long delays and email 'ping pong'. Please take the time to fill out any and all relevant information. We apologize for any inconvenience you may be experiencing. In the meantime we strongly suggest you block and 'ignore' any users involved, and avoid joining any rooms that are participating in the incident .</p>","callToAction":"Submit a complaint","introHtml":"<p>File a complaint about a user or room</p>","icon":10518,"iconUrl":"https://meteormobile.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10518","groups":[69],"key":""},{"id":"397","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"<p>Let us know your idea for a new feature.</p>","icon":10535,"iconUrl":"https://meteormobile.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10535","groups":[69],"key":""},{"id":"17","name":"Technical support","descriptionHtml":"<p>Please help us help you by providing as much detailed information as possible.</p>","callToAction":"Technical support","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","icon":10520,"iconUrl":"https://meteormobile.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10520","groups":[69],"key":""},{"id":"13","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10527,"iconUrl":"https://meteormobile.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""},{"id":"779","name":"Get developer support","descriptionHtml":"","callToAction":"Get developer support","introHtml":"<p>Use this request type to escalate customer requests to developers.</p>","icon":10524,"iconUrl":"https://meteormobile.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10524","groups":[],"key":""},{"id":"12","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","icon":10549,"iconUrl":"https://meteormobile.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10549","groups":[],"key":""},{"id":"11","name":"Product trial questions","descriptionHtml":"","callToAction":"Product trial questions","introHtml":"<p>Trying out our product and want more information? Select this and we'll be happy to answer your questions.</p>","icon":10541,"iconUrl":"https://meteormobile.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10541","groups":[],"key":""},{"id":"301","name":"Send us feedback","descriptionHtml":"","callToAction":"Send us feedback","introHtml":"<p>See a place where we can do better? We're all ears.</p>","icon":10539,"iconUrl":"https://meteormobile.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10539","groups":[],"key":""},{"id":"16","name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","introHtml":"<p>See a place where we can do better? We're all ears.</p>","icon":10539,"iconUrl":"https://meteormobile.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10539","groups":[],"key":""}],"reqGroups":[{"id":69,"name":"Paltalk"}],"orderMapping":{"101":[34,36,17],"2":[17,11,12,16],"67":[17],"69":[17,36,34,397],"68":[13,16]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"3104f214-10e4-35a3-8fc1-b4222eed7f17","appLinkName":"","appLinkUrl":"","spaceKey":"PCS","spaceName":"Paltalk Customer Service","spaceUrl":"","isServer":false},"labels":[],"projectKey":"DW","serviceDeskId":2,"kbLinkDomainURLs":["https://meteormobile.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":2,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"DW","userLanguageHeader":"Welcome to the Paltalk customer support portal.","userLanguageMessageWiki":"<p>Please search our <a href=\"https://paltalk.atlassian.net/wiki/x/E4C5AQ\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">Knowledgebase</a> or contact us at any time for all of your support needs. We are here 24/7 for you!</p>","defaultLanguageHeader":"Welcome to the Paltalk customer support portal.","defaultLanguageMessage":"Please search our [Knowledgebase|https://paltalk.atlassian.net/wiki/x/E4C5AQ] or contact us at any time for all of your support needs. We are here 24/7 for you!","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyMzBmOWMwYi1mNDFkLTQyMTAtYmU4Zi0zNGU0ZjI1ZGY3MWYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDQ5OSI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NjkwMTEwODgsIm5iZiI6MTc2OTAwOTg4OCwiYW5vbklkIjoiYW5vbi11c2VyIiwiaHR0cHM6Ly9pZC5hdGxhc3NpYW4uY29tL2FwcEFjY3JlZGl0ZWQiOmZhbHNlfQ.9CEsXLs8w8wYN_PWSLb2QUlHJFLFG5BgeS8Te9wm8VI","targetCollection":"upload-project-10499","endpointUrl":"https://api.media.atlassian.com","clientId":"230f9c0b-f41d-4210-be8f-34e4f25df71f","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"sharedPortal":{"name":"Meteor Mobile - All apps","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://meteormobile.atlassian.net/wiki","kbLinkDomainURLs":["https://meteormobile.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}