Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device.
Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
{"xsrfToken":"dd7caae573fe11dd54450b8ea7e1885347e0799c_lout","branding":{"id":"34","key":"ccs","name":"Camfrog Customer Service","portalBaseUrl":"/servicedesk/customer/portal/34","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/34/34","theme":{"headerBGColor":"#fefefe","headerLinkColor":"#292929","headerLinkHoverColor":"#18b538","headerLinkHoverBGColor":"#18b538","headerBadgeColor":"#18b538"}},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Welcome to the Meteor Mobile Help Center","sharedPortalName":"Meteor Mobile - All apps","translations":{"en-US":{"helpCenterTitle":"Welcome to the Meteor Mobile Help Center","sharedPortalName":"Meteor Mobile - All apps","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file//image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyMzBmOWMwYi1mNDFkLTQyMTAtYmU4Zi0zNGU0ZjI1ZGY3MWYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOiI6WyJyZWFkIl19LCJleHAiOjE3ODM3MTYzMzMsIm5iZiI6MTc4MzcxNTczM30.JjTe-rOmFviwP0j0qPW3jT4JA5oAvt_XM9q2dZvOx2k&client=230f9c0b-f41d-4210-be8f-34e4f25df71f&height=300&mode=fit","bannerMediaApiFileId":"","useDefaultBanner":true,"isBannerAvailable":true,"topBarColor":"#0074e0","topBarTextColor":"#ffffff","hasTopBarBeenSplit":true},"portal":{"id":"34","key":"ccs","projectId":10531,"serviceDeskId":34,"name":"Camfrog Customer Service","description":"<p>Welcome! You can raise a request for Camfrog Customer Service using the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/34","onlyPortal":false,"reqTypes":[{"id":"67","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":10545,"iconUrl":"https://meteormobile.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10545","groups":[100],"key":""},{"id":"68","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"<p>Let us know your idea for a new feature.</p>","icon":10535,"iconUrl":"https://meteormobile.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10535","groups":[100],"key":""},{"id":"24","name":"Technical support","descriptionHtml":"<p>Please help us help you by providing as much detailed information as possible.</p>","callToAction":"Technical support","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","icon":10520,"iconUrl":"https://meteormobile.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10520","groups":[100],"key":""},{"id":"26","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10527,"iconUrl":"https://meteormobile.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""},{"id":"845","name":"Get developer support","descriptionHtml":"","callToAction":"Get developer support","introHtml":"<p>Use this request type to escalate customer requests to developers.</p>","icon":10524,"iconUrl":"https://meteormobile.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10524","groups":[],"key":""},{"id":"18","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"<p>Choose this if you have questions about licensing or billing.</p>","icon":10536,"iconUrl":"https://meteormobile.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10536","groups":[],"key":""},{"id":"19","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","icon":10549,"iconUrl":"https://meteormobile.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10549","groups":[],"key":""},{"id":"20","name":"Product trial questions","descriptionHtml":"","callToAction":"Product trial questions","introHtml":"<p>Trying out our product and want more information? Select this and we'll be happy to answer your questions.</p>","icon":10541,"iconUrl":"https://meteormobile.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10541","groups":[],"key":""},{"id":"21","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":10545,"iconUrl":"https://meteormobile.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10545","groups":[],"key":""},{"id":"628","name":"Send us feedback","descriptionHtml":"","callToAction":"Send us feedback","introHtml":"<p>Send Feedback</p>","icon":10539,"iconUrl":"https://meteormobile.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10539","groups":[],"key":""},{"id":"100","name":"Submit a complaint","descriptionHtml":"","callToAction":"Submit a complaint","introHtml":"<p>Provide feedback or submit a complaint.</p>","icon":10518,"iconUrl":"https://meteormobile.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10518","groups":[],"key":""},{"id":"22","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"<p>Let us know your idea for a new feature.</p>","icon":10535,"iconUrl":"https://meteormobile.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10535","groups":[],"key":""},{"id":"23","name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","introHtml":"<p>See a place where we can do better? We're all ears.</p>","icon":10539,"iconUrl":"https://meteormobile.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10539","groups":[],"key":""}],"reqGroups":[{"id":100,"name":"Camfrog"}],"orderMapping":{"34":[68,67,24,18,19,20,21,22,23],"100":[24,67,68]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"3104f214-10e4-35a3-8fc1-b4222eed7f17","appLinkName":"","appLinkUrl":"","spaceKey":"CCS","spaceName":"Camfrog Customer Support","spaceUrl":"","isServer":false},"labels":[],"projectKey":"CCS","serviceDeskId":34,"kbLinkDomainURLs":["https://meteormobile.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":34,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"CCS","userLanguageHeader":"Visit our knowledgebase for tons of self service help and articles!","userLanguageMessageWiki":"<p><a href=\"https://paltalk.atlassian.net/l/cp/P3L3vYRc\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">Click here to visit our Knowledgebase</a></p>","defaultLanguageHeader":"Visit our knowledgebase for tons of self service help and articles!","defaultLanguageMessage":"[Click here to visit our Knowledgebase|https://paltalk.atlassian.net/l/cp/P3L3vYRc]","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyMzBmOWMwYi1mNDFkLTQyMTAtYmU4Zi0zNGU0ZjI1ZGY3MWYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC11c2VyLWNvbGxlY3Rpb24tMjE0NDU4MTMyOSI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6dXBsb2FkOioiOlsicmVhZCIsImNyZWF0ZSIsInVwZGF0ZSJdLCJ1cm46ZmlsZXN0b3JlOmNodW5rOioiOlsicmVhZCIsImNyZWF0ZSJdfSwiZXhwIjoxNzgzNzE2OTMzLCJuYmYiOjE3ODM3MTU3MzMsImFub25JZCI6ImFub24tdXNlciIsImh0dHBzOi8vaWQuYXRsYXNzaWFuLmNvbS9hcHBBY2NyZWRpdGVkIjpmYWxzZX0.-kGMJH66l7oehxjDpCmrm5OCI1VBRUeEEmfmx-ZBhUs","targetCollection":"upload-user-collection-2144581329","endpointUrl":"https://api.media.atlassian.com","clientId":"230f9c0b-f41d-4210-be8f-34e4f25df71f","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"sharedPortal":{"name":"Meteor Mobile - All apps","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://meteormobile.atlassian.net/wiki","kbLinkDomainURLs":["https://meteormobile.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}