Camfrog Customer Service

About this site…

Pull up a lily pad and check out our handy knowledgebase for information about how to use Camfrog.

If you can’t find what you need please send us an email or submit a support request ticket (preferred).

Get in contact

• contact us via email

• File a support ticket

FAQ - General

• Frequently Asked Questions

• Our Terms of service

• Our Privacy Policy

• Unlock free video for all

• Can’t type a cap 'Z'

• Can I get an unused account?

Your Camfrog chat room

• Start your own room

• Can I upgrade my room?

• Can I transfer my room?

• Change my room name?

• Moderator levels

• Promoted rooms
  
  (view all 9)

Your Camfrog Account

• I forgot my password

• Can I transfer my account?

• Secure your account

• Account privacy

• Delete my account

Billing questions

• Stopping auto-renewals

• Stop coin ‘re-charge’

Camfrog Rewards

• Earning Camfrog Rewards

• Camfrog Rewards FAQ

• Achievement levels
  
  (view all 7)

Reward bonuses

• Complimentary gifts

• Complimentary stickers

• Exclusive virtual gifts

• Bonus XP
  
  (view all 5)

Online Safety

• Child Safety Policy

• Spam and Phishing

• Online Safety and Security

• Keep your account safe

• Parental controls

• Your Privacy

• Using cracks or hacks

Reporting bad behavior

• Reporting self harm

• Inappropriate behavior

• Terms of service violations

• Impersonation

• Teen safety