Paltalk Knowledgebase and Support Options

About

Please check out our handy knowledgebase for tons of information about how to use Paltalk on desktop PCs and mobile devices.

If you can’t find what you need please send us an email or submit a support request ticket (preferred).

Get in contact

• contact us via email
  
  

• Start a support ticket

• Report a bug

• Submit a complaint

System Status
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FAQ - General

• Frequently Asked Questions

• Your Account

• Our Terms of service

• Our Privacy Policy

• Paltalk Etiquette

Paltalk for Desktop PCs

• FAQ for Desktop PCs

• Download for Desktop PCs

• Your Pals (contacts)

• Messages and calls

• Chat rooms

• Your own chat room

• Settings / Preferences

Paltalk for mobile

• Mobile Apps FAQ

• Download and Install

• Your account

• Your Pals (contacts)

• Messages and Calls

• Chat rooms on the go

Billing and payments

• Payment Options

• Stopping auto-renewals

• Problems making Payment

• Missing items I paid for

Paltalk Rewards

• Earning Paltalk Rewards

• Paltalk Rewards FAQ

Child Safety

• Child Safety Policy